Order Resources

Placing Your Order

Can I stop by and place an order in person?

Do you ship internationally?

Do you ship to APO addresses?

Can I send my order as a gift?

What payment methods do you accept?

When will my credit card be charged?

How do I change my order?

Price Matching

Order Status & Shipping

Sales Tax

Free Shipping & Oversize Charges

What are your holiday shipping deadlines?

When will my order ship?

When will my order arrive?

Local Pickup Information

How do I check the status of my order?

Returns & Exchanges

Returns Policy

How do I return an item?

When will I be refunded for my return?

Exchanges

Missing and Incorrect Items

My order was damaged in shipment

E-Gift Cards

Do you mail gift cards?

How far in advance can I schedule?

When will my e-gift card be sent?

How will I know the e-gift card has been sent?

My e-gift card hasn't been delivered

How do I redeem my e-gift card?

How do I check my e-gift card balance?