Privacy and Legal Policies

Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site.

We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page(s) you visited. We will not sell your personally identifiable information to anyone.

This site uses Google Analytics. To find out more about how Google uses data when you use our site, please visit

Security Policy

Your payment and personal information is always safe.

Our Secure Sockets Layer (SSL) software is the industry standard. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Park Tool Shipping Policy

Items from the Shop section can only be shipped to USA addresses.

Orders are processed in 1-2 business days. Park Tool's normal business days are Tuesday through Friday. Expedited shipping options are available during the checkout process, but normal order processing time will still apply.

Orders containing taxable merchandise that are shipped within Minnesota are subject to 7.125% state sales tax. Shipping charges are also taxable.

Park Tool Refund Policy

All returns must be authorized in advance. Please call customer service at 651-777-6868 if you feel a return is necessary. Any refunds will be provided as a credit to the credit card used at the time of purchase.